Is there’s any special and fast delivery system for school books ?
Yes. You can buy school books online without any worry as understand your concerns
that delay in delivery of school books will hamper studies of children we have put
in place an altogether separate logistic system for delivery of school books, and
we assurethe deliveries within 4 days.
What if I don’t get all the books which are on the booklist of my child ?
We have vast collection of school books, available on our catalogue and have ensured
to have each and every title which is being used in the schools across the country.
But in case, you are not able to find one or two books of the booklist in our catalogue,
there is no need to worry. Order the books available on the list and just write
the names (including publisher’s name as per your booklist) of those books which
were not available in the ‘Couldn’t Find’
tab on the front page of our website with details of your
order number. We will procure those books at any cost and inform you
in next 24 hours that it’s available. These books will also come at special discounted
prices offered by us at no additional logistics cost.
What is an order number ?
An order number is a unique number which is generated when you place an order. It
is communicated to you via sms and email as soon as you successfully place your
order.
What If I get damaged books ?
We at yourbookstall.com take utmost care in proper packing and processing of the
books ordered by our esteemed customers so that you can buy books online without
any worries. But in case of any damage on our part, just log in and go to your order
history and place a return order within 3 days of the receipt of the book. We will
get the book collected and deliver a fresh book at no extra cost.
What if it is found that the books are not those which were prescribed by the school
?
This will never happen, please read the booklist given by the school properly while
placing orders. When you buy books online, ensure that you have selected books according
to the title and publishers name given in the booklist provided by the school. But
in any case, if one or two (at the maximum) books were wrongly ordered by you during
the time of purchase. Keep the book properly in safe condition and write to us at
schoolbookscare@yourbookstall.com,
we will get back to you with best possible solution within 48 hours of receiving
your mail.
(Note: In case of any other queries please feel free to write to us at
schoolbookscare@yourbookstall.com)
Happy schooldays!
Team yourbookstall.com